Professional Summary
System Analyst at SIMAH with hands-on experience across requirements analysis, systems design, and delivery in agile environments. Certified Scrum Master focused on building efficient, reliable workflows and integrating tools to reduce repetitive effort.
Professional Experience
- Orchestrated complex technical integrations with key national and financial service providers, including Yakeen (for secure identity verification) and Tap Payments (for streamlined payment processing), ensuring robust data exchange and high system availability.
- Led the architectural design and documentation of end-to-end system logic flows, translating high-level business objectives into detailed technical specifications and sequence diagrams to guide development teams.
- Served as a Certified Scrum Master (CSM), facilitating sprint planning, daily stand-ups, and retrospectives to accelerate the delivery of high-priority technical requirements in a fast-paced environment.
- Bridged the gap between business stakeholders and engineering teams by eliciting, analyzing, and documenting comprehensive technical requirements, ensuring 100% alignment with functional needs and security standards.
- Improved system performance and user experience by identifying bottlenecks in existing workflows and implementing optimized system logic that reduced processing latency for credit reporting services.
- Supported backend operations for SADAD, ensuring incident resolution and high availability for critical services.
- Prepared and configured POS systems for Starbucks branches across KSA to ensure seamless deployment.
Education
Applied Engineering College | GPA: 4.38 / 5
Technical & Vocational Training Corporation | GPA: 4.84 / 5
Certifications
Certified Scrum Master (2024) - Scrum Alliance
User Experience Design UX/UI (2024) - Koeing Solutions (Course)
PMI-Professional Business Analysis (2025) - Excellence Learning (Course)
Prompt Engineering (2026) - SDAIA (Course)
Skills
Core: System Analysis, Business Analysis, Agile/Scrum, Process Automation, Stakeholder Management
Tech: AI Prompt Engineering, Vibe Coding, AI Agents